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Check out our FAQ'S below:

Clients can access a Medicare rebate for Psychology sessions if they have a Mental Health Care Plan. The Mental Health Care Plan must be obtained from a GP and provided to Brainwave prior to claiming.  Clients pay the full fee of $210 at the time of the appointment and then will receive a rebate following their session (at the time of the appointment or shortly thereafter).

Brainwave is not NDIS registered, but can provide services to self-managed and plan-managed participants (and provide an invoice).  If you are accessing Capacity Building Supports for Early Childhood Interventions through the NDIA (under 7 years), or therapeutic services to participants through the NDIS (over 7 years) , the rate for services and travel is $234.83 per hour.

Brainwave can provide invoices that may be able to be used for private health insurance rebates for assessment and therapy. You will need to consult with your insurance company to determine what is covered. 

Providing at least 24 hours notice to cancel an appointment helps us to keep your session costs down, maximises our availability to clients and minimises lost clinical time. Appointments missed or rescheduled without 24 hours notice will incur the full fee which you must pay prior to your next scheduled appointment. It is important to note that Third Party funders do not pay late cancellation or missed appointment fees. These are your responsibility even if your treatment is normally funded by a Third Party.

If you are late for an appointment your session may be less than 50 minutes in duration. Please note you will need to pay the full amount in these circumstances, however your insurance rebate (if any) may be reduced. If you provide a mobile number or email address, a reminder message will be sent the day before your appointment. This is a courtesy reminder only. If for any reason you did not receive a reminder message and missed your appointment you will still need to pay the late missed appointment fee. If ever in doubt please feel free to telephone to confirm an appointment.

Confidentiality and Privacy

Your treatment with Brainwave Psychology & Assessment is confidential and private. This means we will not disclose the information you provide to us to third parties unless you consent for us to do so. It is important to note that there are limits to confidentiality in exceptional circumstances including when there is a risk to you or others, or if we are responding to a subpoena or warrant. Your practitioner will discuss this with you during your first appointment and answer any questions you might have.

Psychologists are required to maintain appropriate records in accordance with professional standards. The content and disclosures gathered during service provision remain confidential to the psychologist and the client. The only exceptions to this confidentiality principle occur when:

• the information provided by the client or family during service provision suggests or indicates serious harm or risk of harm to self or to anyone else;

• required by law, for example, mandatory reporting provisions or court subpoena, or;

• the client, parent or legal guardian consents to the release of information.

At Brainwave Psychology and Assessments, we will create and keep Health Records for you which will record all relevant information relating to the treatment provided to you. We may also collect and store health information about you from third parties such as your doctor. Your health records are managed and protected in accordance with the applicable state and federal laws. Health records are legally required to be stored for a number of years following the conclusion of your treatment with us. You are also able to request access to a copy of your Health Record. Please discuss this should you wish to do this at any time.

All practitioners are fully qualified and registered psychologists or speech pathologists. We use a combination of contemporary evidence-based treatments including Cognitive-Behaviour Therapy (CBT) and Acceptance and Commitment Therapy (ACT), Interpersonal Neurobiology, Dialectical Behaviour Therapy (DBT) and Trauma Informed practice . Prior to commencing treatment your practitioner will discuss their proposed treatment approach with you and ensure you understand the rationale for the approach, including any identified risks.

Brainwave Psychology & Assessments is a private provider of psychology services. Treatment and Assessment is provided via prearranged, scheduled appointments. Practitioners have limited availability for contact outside of schedule appointments. Practitioners may not have an opportunity to respond to between session contact prior to your next appointment so this should not be relied upon for emergency matters. For emergency matters please contact the appropriate agencies using the details below. Brainwave Psychology & Assessment practitioners will only provide services that are within their professional capabilities, competence and role as a private provider of psychology services. If treatment needs are identified that are outside of this scope your practitioner will endeavour to assist you identify alternative suitable providers.

Learning Disorders
  • DSF provides advice and support to families and educators on successful literacy acquisition, evidence-based practice, and the strategies most likely to improve literacy outcomes for all students. Their role includes supporting and advising students, adults and families directly, as well as indirectly through the support and advice provided at a school or employment level https://dsf.net.au/
  • Auspeld provides evidence-informed advice, direction and support to families, teachers, schools and specialists wishing to gain an insight into how children and adults learn best. https://auspeld.org.au/
ADHD
  • ADHD WA works closely with ADHD specialists to provide services that inform, support, and advocate for people affected by learning and attentional disorders in Western Australia. https://www.adhdwa.org/
  • ADDitude collaborates closely with leading medical experts to publish accurate, clear, and authoritative content on all things ADHD https://www.additudemag.com/
Autism
  • The Autism Parents’ Handbook: An Essential Guide to Services and Support in Western Australia (2020/21 Edition) is also recommended. This is available free from https://ddwa.org.au/shop/autism-parents-handbook/
  • Online learning courses available through ‘Positive Partnerships – supporting school aged children on the Autism Spectrum’ which can be found at: https://www.positivepartnerships.com.au/
  • The following website also provides information about possible therapies relevant for intervention with your child. https://www.autismawareness.com.au/
  • Yellow Ladybugs is a non-government organisation, dedicated to the happiness, success and celebration of autistic girls, women and gender diverse individuals yellowladybugs.com.au
  • Autism Awareness Australia was founded in 2007 to improve the lives of all Australians on the autism spectrum and the families who love them autismawareness.com.au
Anxiety
Neurodiveristy
Parenting

Brainwave Psychology & Assessments is not an emergency service. We are not able to respond to urgent or emergency matters and our communication channels (Phone, SMS, Fax, Email) are not monitored outside of standard business hours. For urgent concerns relating the mental health or other emergencies please contact the appropriate emergency services:

  • Police, Fire, Ambulance (Emergency): 000
  • Lifeline: 13 11 14
  • Kids Helpline: 1800 55 1800
  • Crisis Care: 1800 199 008